agence creative x processus créatif 87seconds
87seconds expertise
87seconds expertise

The creative process in a creative agency represents all the stages involved in transforming an initial idea into the final product.

This non-linear path can be broken down into several key stages that ensure that the work delivered is coherent and efficient. Let’s take a closer look at the various stages in the creative process.

Analysis and customer brief: laying the foundations

It all starts with understanding the customer's needs. Before any creative project can be considered, it's essential to clarify the brand's specific objectives, expectations and challenges.

The customer brief is a document that encapsulates this initial thought process. The more precise and detailed the brief, the better the agency can direct its creative efforts. It covers essential points such as:

  • Brand identity.
  • Objectives to be achieved (awareness, engagement, conversion).
  • Target audience and customer profiles.
  • The tone, graphic style and desired references.

It’s also at this stage that the creative agency begins to analyze the brand’s context, market positioning and current industry trends. This analysis phase is essential, as it ensures consistency between the brand’s strategy and the campaign that will be designed.

View more cases

Brainstorming and ideation

Once you’ve understood the customer brief, it’s time to unleash your creativity! This brainstorming stage enables the agency teams to come up with innovative concepts and original ideas that meet the needs identified in the brief.

Brainstorming workshops are moments of open exchange, where all ideas, even the most unexpected, are welcome. The aim is to find a strong creative concept that will captivate the target audience. Some creative agencies use techniques such as mind-mapping, post-it notes or storyboards to structure ideas and make them visual.

The challenge here is to remain creative while respecting the constraints of the project, whether in terms of budget, deadline or format.

Concept development: refining and structuring

Once the ideas have been generated, the agency selects the most promising ones and starts developing them. This phase transforms a raw idea into a well-defined, workable concept.

It is at this point that the creative concept takes shape. It must not only be original, but also aligned with the brand’s values and objectives. A good concept is one that tells a story, engages the audience and creates an emotional connection with the audience.

The concept will then be translated into a storyboard, into a model or a prototype to illustrate how it will come to life, whether in a visual campaign, an advertising spot or a digital activation.

Validate and refine creative direction

Once the concept has been defined, it is presented to the customer. This validation ensures that the chosen direction corresponds to the client’s expectations. The client may ask for adjustments, which is perfectly normal in a creative process.

It’s at this stage that the dialog with the client becomes crucial. Client feedback enables us to refine the project, adjusting it according to priorities or last-minute constraints.

Production: from concept to reality

Once the concept has been validated, it’s time to move on to production. This phase consists of translating ideas into concrete actions. Depending on the nature of the project, this may involve the creation of visual content (images, videos, etc.), texts, websites or physical events.

Each project has its own specific features. A video production, for example, will require casting, shooting and editing. A digital campaign, on the other hand, requires web design, development, and social network management.

Precision and coordination are crucial at this stage, to ensure that everything goes according to plan, and that the end result respects the original idea.

Execution and deployment

The deployment is where we bring the project to life. Whether it’s an online advertising campaign, a social activation or a physical event, this is where the creative agency’s work is put to the test.

But the process doesn’t stop there. Today, digital tools make it possible to monitor campaign performance and make adjustments if necessary. This optimization stage enables us to fine-tune strategies based on initial feedback, and adjust creative elements in real time.

For digital campaigns, KPIs such as click-through rates, engagement rates and conversions are analyzed to assess the effectiveness of the project and guarantee the expected results.

Assessing performance

Once the campaign is over, it is important to carry out an assessment of the project.

The aim is to draw lessons for future collaborations. What were the project’s strengths? What could have been improved? This reflection enables our creative teams to maintain an approach of continual improvement, and to innovate even further in future projects.

The balance sheet involves an in-depth analysis of performance and customer feedback. It also provides an opportunity to celebrate success and strengthen collaboration for future projects.

The agency’s creative process is based on a balance between precision, flexibility and innovation. Every stage, from discovery to distribution, is crucial to the success of the project. With an approach that is both methodical and creative, the most seasoned creative agencies are able to meet customer expectations while proposing solutions that stand out from the crowd.

To find out more and discuss your projects, the 87seconds team is ready to listen and support you every step of the way. Contact us today!

View more cases